Limited Lifetime Warranty

Safe and Secure Installation

Our Best-In-Class Warranty

When you buy from Window World, you’re getting much more than new windows, doors, siding and installation. Just as important, you can rest easy knowing that we will stand behind our products for a lifetime. As the nation’s largest home remodeler, we will be there to service any defects in material and workmanship.* We are committed to making sure your new windows, doors, and siding is properly maintained for the long-term.

*Some limitations and exclusions apply. Read the entire warranty before making a purchase.

Limited Lifetime Transferable Warranty

Subject to the limitations and exclusions on reverse side Window World (”Company”) warrants to the original purchaser/property owner (”Owner”) and, if any, Owner’s immediate transferee, excluding all other subsequent transferees, that any basic window installed by the Company is free from defects in material and workmanship for as long as the Owner or Owner’s immediate transferee resides in the home in which the windows are installed.

Vinyl Parts Warranty –  That under normal use, the vinyl components of the window will not blister, peel, rot or corrode.

Mechanical Parts Warranty – That all mechanical parts (locks, vent locks, balances) are warranted to be free from manufactured defects in material and workmanship. Replacement parts will be supplied at no charge.

Insulated Glass Warranty – The sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the Company will provide the Owner with a replacement insulated glass unit at no extra charge.

Glass Breakage Warranty – The Company will provide the Owner with a replacement insulated glass unit in the event of accidental glass breakage, with the purchase of Solarzone^™ Glass Package. Exclusions listed below apply.

Labor Warranty – For a period of five years after installation, Window World will provide the labor costs at the time of service. Two-year labor guarantee on all vinyl window series less than 3000. Five-year labor guarantee on all vinyl window series 3000 or above. Five-year labor guarantee on all vinyl sliding patio doors. Non Transferable.

Transferable Warranty – This warranty may be transferred to the Owner’s immediate transferee provided the transferee notifies the Company, in writing, at the address below, within 30 days of the property’s transfer date. The correspondence must include a transfer fee of $50, the original Owner’s name and address, transferee’s name and address, and the World World location responsible for the installation.

General Limitations and Exclusions

• Acts of God (hurricanes, tornadoes, flood, etc.) acts of war, riots, fire, modifications, and vandalism are not covered by this warranty.
• Color variance may occur between replacement parts and weathered original material.
• Labor warranty limitations are as follows:
  • Series 6000 – Lifetime Labor Warranty
  • Series 4000 – Lifetime Labor Warranty
  • Series 1000/2000 – 2-Year Labor Warranty
    • A nominal fuel surcharge may be charged for any service on any series window after two years of install at current prevailing rates. Labor warranty does not transfer to Owner’s immediate transferee.
• This warranty is exclusively for windows installed by the Company. Any additional products, such as doors, siding, etc. installed by the Company, in conjunction with the window contract/installation will carry the warranty provided by the manufacturer.
• Any and all service calls that are required due to Acts of God, customer abuse or customer incomprehension of proper window operations will incur a service charge at the current prevailing service rates.
• All parts will be provided as long as they are still available from the manufacturer. If a product is discontinued, Company will not provide replacement parts.
• Excluded on all models is the screen cloth. If provided from owner, Company will service screen cloth.
• Caulking – To seal window frame or trim package against water and/or air filtration, caulking may be necessary on some installations. Caulking maintenance is the responsibility of the homeowner.
• Condensation – On windows and patio doors, condensation may occur as the natural result of humidity within a home or changes in interior/exterior temperature. It does not indicate a product defect. The warrant covers neither condensation, not frost, nor freezing from condensation on the windows or patio doors.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Specifications subject to change without notice.

Coverage beings with the completion of the job and when all monies owed are paid in full to Window World.